Privacy Policy

Last updated: June 5, 2026

Introduction

Welcome to CV LevelUp ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume building service.

Information We Do Not Store

CV Export Data: We want to be absolutely clear that we do not store any information from the CVs or resumes you export from our service. When you export a CV as a PDF:

• The PDF generation happens in your browser and on our secure servers
• Once the PDF is generated and downloaded to your device, we do not retain a copy
• The content of your CV is not stored, analyzed, or used for any purpose after export
• We do not have access to the exported files once they are on your device

Information We Collect

We collect the following types of information:

Account Information

If you create an account, we collect information such as your name and email address. This information is used to manage your account and provide our services.

Resume Content

While you use our service, we temporarily store the content you input into our resume builder to provide you with the ability to edit and update your resume. This data is associated with your account if you are logged in. However, as stated above, we do not store or retain any information from exported CVs.

Usage Information

We collect information about how you use our service, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system)
• Feature usage (which templates you use, how often you export)

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service

How We Share Your Information

We may share your information with service providers who help us operate our service (e.g., hosting, analytics, payment processing). These providers are obligated to protect your information and use it only for the services they provide to us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Widgets and Identity Services

We may embed third-party widgets or identity services (for example, Google Sign-In and Trustpilot widgets). These services may collect information about your interactions subject to their own privacy policies.

California Privacy Rights (CPRA)

If you are a California resident, you may have certain rights regarding your personal information, including the right to know, delete, and opt-out of certain uses.

Children's Privacy

Our service is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.

Do Not Track & Global Privacy Control (GPC)

Some browsers offer Do Not Track (DNT) signals or Global Privacy Control (GPC). Where required by law, we will honor such signals.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]